We’re here to help you with anything you need. Whether you have a question about your subscription, need help troubleshooting a technical issue, or just want to share your feedback, we’re here to listen.
How to contact us
There are a few ways to contact us:
- Email: info@ifvod-tv.com
- Phone: +1 212-946-2800
- Address: 112 W 34th St. 18th floor, Manhattan, NY 10120, United States
- Live chat: Click the live chat button in the bottom right corner of any page on our website.
What to include in your message
When you contact us, please include as much information as possible about your issue or request. This will help us to resolve your issue as quickly as possible.
If you are contacting us about a technical issue, please include the following information:
- The device you are using
- The operating system you are using
- The version of the IFVOD TV app you are using
- A detailed description of the issue you are experiencing
If you are contacting us about a subscription issue, please include the following information:
- Your name
- Your email address
- Your account number
- A detailed description of the issue you are experiencing
We appreciate your patience and understanding
We strive to respond to all inquiries within 24 hours. However, during peak times, it may take us up to 48 hours to respond.
Thank you for choosing IFVOD TV!